pcAmerica Silver Plan Technical Support
The pcAmerica Silver Technical Support plan is our most popular technical support plan. This plan is license based and in recommended to have active at all times. The best way to look at this support plan is a insurance plan that your system will always be at the latest version and that your employees will always have access to technical services no matter what day or time it is. Included with this plan you will receive technical support 24/7/365 by pcAmerica Technical Support team. This specalized team is located in Indiana and New York for your convience and easily remote into your software at your request to take control of your software. Of course remote service requires a active highspeed internet connection. Additionally this plan includes automated upgrades for your software insuring your always getting the most out of your pcAmerica pos software. The best part of this software is its unlimited support allowing you to insure your questions and issues are answered with comfort.
|On Site Support Included||No Onsite Service Included|
|Overview||24/7/365 Phone support from pcAmerica technical support team. Also includes unlimited upgrades for the duration of the the support plan (1 year)|
|Remote Support Included||Yes|
|Upgrades Included||Free For 1st Year, Then Must Purchase Technical Support For Upgrades|