pcAmerica Gold Plan Technical Support
Our pcAmerica Technical Support Gold Plan is a sense of security wrapped into a support contract for your business. This pcAmerica POS Support contract includes 24/7/365 technical support via phone and also includes upgrades. Most importantly this support plan includes onsite response from one of our technicans within 72 hours of your issue being determined that a on site visit is required. You will still receive your unlimited technical support from our technical support team as well. Hows that for a sense of security!
|On Site Support Included||Yes- 72 Hours Reponse|
|Overview||This support package includes 24/7/365 unlimited support via the phone and remote support directly from pcAmerica technicians located in Indiana and New York. Additionally this package includes on site support within 72 hours in the event there are issues with your pos system hardware that was purchased directly from our company. Also included with the pcAmerica gold plan is automatic upgrades, and backups.|
|Remote Support Included||Yes|
|Upgrades Included||Free For 1st Year, Then Must Purchase Technical Support For Upgrades|